> For the complete documentation index, see [llms.txt](https://mit-energy-hardware-bench.gitbook.io/ehb-mit/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://mit-energy-hardware-bench.gitbook.io/ehb-mit/documentation/quasar-ms/support.md). # Support To get help setting up **QUASAR** for your needs, please join our discord server or contact first. It is most likely you will be able to find fast answers to your questions using this method. If problems beyond typical challenges persist, we may ask you to reach out to our following support contacts. #### Vacuum System and Mass Spectrometer Support For questions regarding the MKS eVision2 RGA, the 946 Vacuum Controller, 153 Pressure Controller, Inert Gas Input MFM, Cold Cathode Pressure Gauge, or Chamber Pressure Control reach out to the MKS inside sales team at or call the appropriate phone number listed on the [contact page](https://www.mks.com/contact/contactslocations) of their website. #### Mass Flow Meter Support For questions regarding the Alicat Output Mass Flow Meter, please reach out to or call [+1 888-290-6060](tel:+18882906060). #### Vacuum Pump Support For questions and support regarding the main vacuum pump, we recommend finding a local vacuum pump sales and service company in your area. If you are located in the northeast USA, we recommend you reach out to Eastern Scientific at or by phone at [781-826-3456](tel:7818263456). --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://mit-energy-hardware-bench.gitbook.io/ehb-mit/documentation/quasar-ms/support.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.